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GAINSCO Auto Insurance® Reviews

Want to see what people have to say about us? Here are GAINSCO Auto Insurance® reviews from customers and agents! At GAINSCO Auto Insurance®, our team of sales agents and customer support specialists are friendly, efficient and ready to help you with your auto insurance needs. We know they’re awesome, because they get great reviews! Check out this one from Shauna W., for instance:

Very helpful, friendly customer service. Low easy monthly payments. Awesome insurance. Recommended!

We also see a lot of great reviews on the quality of our insurance, as well as our rates. Check out this one from Lisa M.:

Very pleased with Gainsco. Customer Service was excellent! My Agent was Liz and she really helped me out! Looking for great rates? Gainsco is the way to go!

Read through more GAINSCO Auto Insurance® reviews below. When you’re ready to get a quick quote, visit

Excellent 5 star service I would highly recommend Gainsco

Brad Hagen was wonderful in helping me obtain my insurance needs! He made this stressful situation less stressful and I am very grateful for his assistance! I look forward to growing my relationship with GAINSCO Auto Insurance.

Very good customer service and very easy to understandable and talked to

The best rates I’ve ever seen and my agent was so nice and actually called me and replied to my emails. This is the best insurance by far. My agent was the best customer care I’ve ever had. Thank you so much.

- Customer

Everyone at GAINSCO has been friendly, efficient, and extremely helpful. We can see a fruitful relationship with GAINSCO for many years to come.

- BlueSky Tax & Insurance, Richmond, VA

My job feels like my second home – I feel comfortable and relaxed yet productive and efficient. We have an awesome management team who are also true leaders with a goal to genuinely help their employees grow. I absolutely love working for GAINSCO!

- Customer Service, GAINSCO

The service was exceptional and it was super fast to get signed up. I would definitely recommend this place. Adriana was great to work with.

Rosa was so helpful and was able to help with things on my account that I didn't even know we're messed up. Thank you for your help. You guys are awesome!

Great customer service from Elizabeth!!! She had a wonderful attitude and great plan knowledge

Adriana Garcia-Trevino was very knowledgeable and helped me tremendously with all my insurance needs. It is rare to find someone that is willing to take the time and explain what coverage is needed and required in my certain situation. I would recommend her to any and all of my friends and relatives. She did an excellent job and deserves a raise.

I would recommend Gainsco to anyone. Gainsco offers top notch customer service.

Affordable and easy not to mention the representative I talked to, Chris, was very helpful.

Gabby is awesome!! I'd definitely recommend Gainsco to my friends and family !!!

I called Customer Service and spoke with Christina G. and Raphael C. Both were very friendly, efficient, and thorough in helping me and providing information. This is the first time I have called this company and I do not dread calling again should I ever have to do so.

Very pleased with Gainsco. Customer Service was excellent! My Agent was Liz and she really helped me out! Looking for great rates? Gainsco is the way to go!

Lizabeth D. was very helpful. She answered all of my questions and my insurance business in a professional and courteous way.

Very helpful, friendly customer service. Low easy monthly payments. Awesome insurance. Recommended!

Lizabeth Dominguez was very efficient and made sure I understood the policy and got me the best rate possible!

Sarahi was an excellent agent. Fast, easy and great customer service!!


Awesome experience...Gabby got me the best possible policy I could ask for. I would recommend Gainsco for great competitive rates 🙂

Yusimi was very thoughtful and helped me save $130 a month!!!

I love gainsco and my recent customer service with Yusimi was excellent. She helped me work through an issue with my payment. She was patient and appreciative of my business!!!

Very convenient and the agent I spoke to was very helpful and made the process very easy!

The representative was very nice and professional. Not pushy at all and showed she cared as well as provided great options. Got what I needed to be done on a timely manner. Thanks Yusimi!

I liked the service I got. They seem to have went out of their way to make me happy.

I just got an '05 Cadillac & was looking for insurance online. I went to the General & they wanted to charge me $200 down & $120 a month. I did a compare website & found GAINSCO & their rates were $75 down & $78 a month. The best rates I've ever seen & my agent was so nice & actually called me & replied to my emails. This is the best insurance by far. My agent Yusimi Grillo was the best customer care I've ever had. Thank you so much.

I had a problem with my policy. Needed to get a statement of no loss. Christina, one of your agents, was a great help in getting all my needs met. She was wonderful. I just wanted to take the time to give her praise. Her's is not an easy job, no call center job is, but she handled my problem both professionally and courteously.

I just got insured for the first time ever and representative was knowledgeable and friendly. Rates are reasonable. Very good experience. Will highly recommend

My customer service agent made getting insurance for the first time extremely easy and affordable! Highly recommend!

I spoke to Sales Representative named "Yusimi Grillo". She was very friendly and patient with me, I have never experienced this customer care service before. I have had other auto insurance with other insurance companies before I joined Gainsco but I paid double the price of the same car. All I can said there's is no other auto insurance that can beat Gainsco. Gainsco is here to help and not to bankrupt you.
Thank you Yusimi Grillo for all the help you provided me during our conversation regarding the auto insurance.

I must say this was my first time ever getting insured and the woman I spoke with this morning made this experience fast, smooth and all around great! Definitely the best quote I've seen since looking, I would recommend them!!!

The rep was friendly and knowledgeable and helped me get my insurance fast. I needed to add a second car and it was easy and inexpensive.

Great service, fast and accurate with very reasonable rates. Thank You.

I spoke to Sales Representative named "Yusimi Grillo". She was very friendly and patient with me. I have never experienced this customer care service before. I have had other auto insurance with other insurance companies before I joined GAINSCO but I paid double the price of the same car. All I can say is there's is no other auto insurance that can beat GAINSCO. GAINSCO is here to help and not to bankrupt you.

Thank you Yusimi Grillo for all the help you provided me during our conversation regarding the auto insurance.

Excellent service. I will most definitely recommend your company.

Great! I would recommend y'all to my friends an family. Thank you.

Just love this company. Great staff, great service.

Awesome, nice, courteous, and friendly customer service people.

This is a great, affordable insurance company.

GAINSCO Auto Insurance, they are the best, very professional and courteous company. My customer service rep was very knowledgeable and courteous, taking time out to explain everything to me and not rushing me off the phone. In today's busy world this is much appreciated. Thanks GAINSCO.

Love the service. It was fast and easy. I will refer other family members to y'all.

My representative was very kind, helpful, and knowledgeable regarding my insurance needs!

Sarahi was great! She provided great service, made the process easy, and was available- even though I waited to call her back until 10 minutes before closing. We finished with 3 minutes to spare.

I am an agent at Signature Insurance Group in Monroe, Ga. My team and I love working with GAINSCO Auto Insurance because of their great rates and wonderful customer service. We write as many policies as we can with them on a daily basis

I have been a policy holder with GAINSCO for years and I absolutely love it. The prices are great and I can always give them a call with any questions or concerns that I may have.

I am an agent at Signature Insurance Group in Winder, Ga. My team and I love working with GAINSCO Auto Insurance because of their great rates and wonderful customer service. We write as many policies as we can with them on a daily basis.

I am an agent for BlueSky Tax & Insurance Agency, Inc. that represents GAINSCO Auto Insurance. From the beginning GAINSCO has been an excellent company to serve our community. They bring the best coverages for the best Rates. They really find ways to work with our Niche Market, which is the Hispanic Community of Richmond VA.

This company has delivered what they promised and in a timely manner.

I recently purchased out of insurance through GAINSCO Auto Insurance company. My agent's name was Johnny Garcia and he was awesome. The prices were good and he made it happen very quick and painless. I received my confirmation and proof of insurance cards via email almost immediately. Very good experience I would highly recommend this company and this agent.

So far so good. I had Sandra Mendoza and she was excellent. I will review again when I find out how they handle claims, customer service, etc. What I can say is that I saved $130 a month! Yes, I am serious. Check it out. Can't hurt to get a quote!

Ms Vanessa West was very helpful! A wonderful person all around to do business with over the phone. She was quick to help me in every way to get my vehicle road ready with quality insurance! Also upon payment Berth Rodriguez did me a huge favor and I want to say a special thank you for that. I definitely recommend this agent and Gainsco insurance for any of your insurance needs!

I got fantastic rates!! I got auto insurance based on my needs. Johnny Garcia was the most nicest, helpful person. He went through every step with me and made sure I had what I needed. Thank you Johnny!!
If you need reasonable auto insurance you really should try here!!!

I had such great customer service. Johnny was very respectful, he was actively listening to me and what I needed. Kudos to Johnny!

Great customer service & honest rates. Everyone I’ve spoken too has always been extremely patient, thorough, and helpful. Highly recommend.

Vanessa West was absolutely amazing. She helped me with getting my low rate insurance. She was always available and very easy to contact. I definitely recommend her and this company.

Johnny Garcia is the representative that I spoke with and he was excellent! He was very knowledgeable and understanding of all of my questions. I will recommend Gainsco Auto insurance to my family and friends.

Vanessa West was my agent. She was amazing ..attention to detail. Customer oriented and super sweet. She's a keeper. Definitely love her!!!!!

Great experience, very friendly. Cheepest one I came across. Great quick service. My insurance agent explained everything and worked with me on the pricing giving me the best deal possible.

Vanessa West was the representative that assisted me with my policy. She was so sweet and made sure everything was the best she could possibly make it. You're awesome Vanessa, give her a raise!!!

Vanessa is great!!! She personalized the entire process which made me feel very much valued as a new customer. She is professional as well as patient. Thank you for the services you provided today Vanessa!!

Literally the best experience I have had with an insurance company. Vanessa was swagtastic and made this an easy and enjoyable experience. To which, I thank you for Vanessa!!

Vanessa West was awesome. Fast and friendly service. She made things go so smoothly.

Johnny Garcia was excellent. Great communication, excellent rate, outstanding service. Definitely give him a try!

Johnnie handled my policy. Very nice guy. Explained everything professionally and answered questions fully.

Absolutely the most affordable auto insurance out there and the most helpful reps. Very patient and caring and answers every one of my questions

The sales representative “Maria Munoz” was awesome! She was very knowledgeable and informative while assisting me purchasing an auto policy. The entire transaction went quite smoothly and pretty quick due to her informing me ahead of time of exactly what I need for her to process the policy! It’s a great feeling to interact with good people, which doesn’t happen as often in today’s society!
Sincerely, (A satisfied customer)

Johnny Garcia with Gainsco auto was very friendly and extremely helpful. I had such a pleasant experience with this company and would recommend them to anyone.

I felt that I was taken care of my business set to go and I have auto assurance

Mr Sal helped me lower my insurance rate!!! Great service!!!

After an extremely bad experience with another insurance company, I decided to drop them and find another company to do business with. I was so fortunate to find Kendall Price and GAINSCO. He was very professional and polite but he still had such an awesome personality that made me feel I was was special, not just a policy number. Thank you!

I had a fantastic experience getting insurance through GAINSCO!! Johnny Garcia is an awesome person I recommend going through him!! He’s the best. He answered all questions I had/have. He’s just awesome all together!!!

I have never had an easier time getting insurance than with Gainsco. Johnny Garcia was nice, respectful, and very professional.

Johnny Garcia was my Representative !!! He was very thorough and clear. He answered every question that I had and made the whole experience go smoothly. If you need a good insurance quote and would like to purchase insurance, ask for Johnny Garcia.

Johnny was a really nice and very professional when helping me get my quote. And he made the whole process very simple and that's the part I liked the most. I needed insurance quick, and he got me insurance quick!

Madeleine was simply remarkable,professional, and so very patient. I will recommend your company to all my family and friends. Please thank her for all her help with renewing the policy
God Bless

Johnny Garcia was very helpful and professional. Great service

The agent that assisted me Edward was awesome!!

Excellent service. Mr. Garcia was currently helping another customer when I called to recieve insurance form Gainsco. He asked politely if he could call me back after he was finished assisting the other customer. I got a callback in about five minutes. The rest of the call was quick and painless, and some of the cheapest insurance I’ve ever recieved. He offered several optional services and described them in detail.
Get your insurance from Gainsco with Johnny Garcia, its definitely worth it!

Gainsco is the best when it comes down to auto insurance. Thanks to Johnny Garcia for helping us. Johnny explained all of our options broke it down so that the payments could fit our budget. Thanks Gainsco-Johnny Garcia(sales rep)

Johnny Garcia was excellent

Johnny Gracia was my agent to finalize the details with my insurance and he was very helpful and patient. Thanks for all your help!

Madelane Watson,
I want to thank you Miss Madelane for being so attentive to my needs. I was having a very bad day, your kindness reminded me of how important it is to remain calm and considerate. Thank you for being so understanding and efficient! Merry Christmas and God bless you!
Virginia Salinas

Hugo was absolutely amazing he helped me with everything I needed. I was looking for a lower rate and that’s how I came across Gainsco my rate is MUCH! Lower now and it wasn’t a hassle at all Hugo made it a smooth transition. Hugo really has potential to be a lead or maybe even a supervisor his patience was A1.

Thanks to Mr Johnny Garcia, who assisted me with Heart in answering all of my questions and clearing my concerns. MerrY Christmas to you and your Family.
Thanks again.

I am very pleased with Mr. Johnny Garcia. He was efficient and provided quick responses to our request. Will definitely recommend your services to future clients.

I was totally amazed at the service and quality I received when I called today.

Gainsco Auto Ins. is one of the best, if not the best company for reasonable quotes and customer satisfaction in mind. I was attended to by agent Johnny J. Garcia and the whole process flew by and was more than what I asked for. Definitely recommend to anyone, especially Mr. Garcia, wonderful agent all around.

Johnny Garcia was a big help and he made it so easy. Thanks for your help

Johnny J. Garcia was very great and help me a lot.he is very good at his job.l would recommend you to all my family

Johnny Garcia enrolled me. He was super friendly and answered all of my questions. And the company's policy rates are the best I've found.

Great Customer Service fast and efficient 🙂

Johnny Garcia was very helpful when assisting buying insurance through here. It was quick and affordable. Higly recommend going through here.

Highly recommended!!!! Best quotes. And hey, if anything goes wrong, i have a lawyer so..... Lol high hopes for this company! I'm satisfied

Johnny Garcia is the insurance agent that I worked with directly through Gainsco and he was so helpful and so professional. He wasn’t just a “typical salesman”
I really feel like he did everything he could to get me the best deal he could and that really meant a lot because I have been struggling very much to pay my car insurance in the past. Talked to tons of agents and they all acted and said pretty much the same thing. I was actually told by one recently once
I already told them that I think I was going to try to go with a smaller insurance company because it was so much more affordable And what they told me is that I wouldn’t get the personal attention like I would with the bigger companies. I disagree completely!

Johnny Garcia from Gainsco is the best insurance agent I have ever spoken with. And I’m hoping I will continue to get to work directly with him and I encourage anyone seeking cheaper car insurance to go with Gainsco. And to specifically ask for Johnny Garcia.

This was a great experience in dealing with auto insurance over the internet and by phone. A special thanks and recognition to Kourtneye who was fabulous

was very nice and friendly stayed on the phone with me until the policy was completed walk me through step by step to all the policy and the verification that were sent to me in my email address David my agent was very very very nice in helping me through the whole thing and actually went step by step to show me and ensure that I knew what was being sent to me which I really appreciated Thank you so much David yes I already recommended you to 4 of my friends and family

My experience obtaining auto insurance with this company was Amazing! My sales representative's name was Vanessa and I would give her 5 stars for customer service experience... She went above and beyond

Thank you Jency, for your your 5-Star rating!

Thank You,

Thank you Tyler, for your 5-Star rating!

Thank You,

Thank you Haley, for your 5-Star rating!

Thank You,

Thank you Erica, for your 5-Star rating!

Thank You,

Very good representative who provided excellent customer service

Great experience, fast, friendly service

Johnny Garcia with Gainsco Auto Insurance was great and worked worth me to find the best plan and at a great price!

Quote was fast and I received a good rate. Great customer service.

Highly recommended..

I absolutely am in shock!! I can not believe the quote i recieved from Gainsco... I really appreciate the kind and willing to help save money employees they have. I highly recommend them☺

Fast, easy ,made my day with the quote!

Thanks Johnny for being a great salesperson. GAINSCO really helped me with all my insurance needs . Thanks

Vanessa West was my agent and she made my insurance simple fast and easy I recommend her for your auto insurance needs thank you Vanessa West

I worked with David from the Texas Branch and he was amazing. Getting my first car I thought this process was going to be long and complicated. David made sure I was comfortable, not rushed and that I understood the process. He was very patient with me and found me the best rate out of all the insurance companies I looked through. Iwould highly recommend GAINSCO auto insurance and suggest that you work with David as he will surely brighten your day !

David C. was just a joy to speak with, he was polite and professional. He walked me through the process of getting insurance (which was cheaper than GEICO) and it only took like 5 minutes! I recommend this company to ANY and EVERYONE needing insurance because they are reasonable and they have A1 Customer Service!!!! 🙂

Lowest rates on the market. I got my liability insurance at $95 a month, new driver haven't even held my license for a full year. Definitely would recommend especially for new drivers

Brad Hagen was so patient with me it took two months with a few ups and downs but I finally got my policy. Thank you again

Brad Hagen was my agent, I was very pleased with his service and his friendly attitude. Great job!


The associate was friendly and had no issues with getting more information for us and spending time to make sure we understood what was needed (to the best of his ability)


Fast friendly I would recommend Johnny to anyone who needs affordable auto insurance

Johnny Garcia at Gainsco Auto Insurance was an amazing. Even though I was doing multiple things he was willing to call me back and was patient.

Johnny Garcia was a good agent very helpful thank you Johnny Garcia and Gains Co insurance

The agent that helped me get a policy was very nice and helpful. The process was very fast and efficient. Thank you for your excellent Service.

Johnny gracia was excellent he understood what i needed in insurance and got my coverage i need for alot less then i was paying thank you

Vanessa West and the team at Gainsco did a great job helping me sort through our situation and get our auto insurance back in place.

Very helpful , fast

Kendall Price was a great agent, handled everything quickly and got me a great cheap rate on my car. Thank you!!!

My agent Johnny Garcia was so fast,friendly and a great help. Really good customer service all round.

Brad was very friendly and informative about the policy I chose. He really welcomed me into the GainsCo family! I’m excited to be here! (: